Announcements & communication

Send announcements to staff and families

Publish notices to the right audience, choose in-app or email delivery, and schedule when they go out.

Send announcements to staff and families

Announcements are the school's official channel for notices — closures, events, term dates, fee reminders.

Create a notice

  1. Open Communication Center → Notice / Announcement.
  2. Write the title and body.
  3. Choose the audience: all users, specific roles (teachers only, parents only, a custom role), or specific individuals.
  4. Choose the delivery:
    • In-app — appears inside each recipient's portal.
    • Email — sends the full notice to matching email addresses.
    • Email only — skips the in-app copy.
  5. Set status to Published, and optionally a published_at date/time to schedule it.
  6. Save.

A published notice with email delivery triggers the announcement email immediately (or at the scheduled time).

Scheduling and closing

  • Set published_at in the future to queue a notice — for example Friday afternoon for Monday morning.
  • Leave the expiry empty to keep the notice visible indefinitely; set a date or change the status to retire it.

Tips

  • Target by role whenever you can — a Grade 7 parents notice doesn't need to land in every teacher's inbox.
  • Keep titles short; they're what people see in notification lists.
  • For fee campaigns and reminders, consider a dedicated announcement rather than editing invoices.