Help Centre
How can we help?
Verified, step-by-step guides for every part of Kairo CORE — written from the product itself, so every button and menu we mention really exists.
Academic setup
1Academic years, forms or grades, streams, subjects and classrooms.
Students & enrolment
3Enrol students, manage records and print student ID cards.
Admissions
1Receive and review applications from your school website, then admit students.
Finance & fees
5Fee structures, invoicing, recording payments, balances, expenses and purchasing.
Assessments & report cards
2Assessment types, marking, grading and producing report cards.
Administration & permissions
1Staff accounts, custom roles and granular permissions.
Announcements & communication
1Announcements and school-wide messaging.
Troubleshooting
1Common issues and how to resolve them.
Getting started
1Register your school, sign in, and take the first steps in the workspace.
All guides
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Academic setup
Set up your academic structure
Create the academic year, forms or grades, class streams, subjects and classrooms — the foundation everything else hangs on.
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Students & enrolment
Enrol a student directly
Add a student record by hand, assign the academic year, form and stream, and create their parent portal account.
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Students & enrolment
Manage student records
Find students, view and edit their details, and keep enrolment information current.
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Students & enrolment
Design and print student ID cards
Create an ID card template with your school branding, then print cards for one student or a whole class.
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Admissions
Receive and process online applications
Families apply on your school website; you review applications in the workspace and admit students.
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Finance & fees
Create fee structures and issue invoices
Define what each form pays, then generate invoices individually or with the auto-billing engine.
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Finance & fees
Record payments against invoices
Capture cash, transfer or EcoCash payments, print receipts, and track what remains due.
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Finance & fees
Track student fee balances
See who owes what, check individual balances and produce statements for parents or sponsors.
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Finance & fees
Record and categorise school expenses
Track running costs — utilities, salaries, supplies — with categories and types for clean reporting.
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Finance & fees
Purchasing, suppliers and stock
Manage suppliers, track procurement, and keep inventory levels visible from the Inventory & Procurement section.
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Assessments & report cards
Set up assessments and capture marks
Create assessment types (tests, assignments, exams), then capture and manage student marks.
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Assessments & report cards
Produce and publish report cards
Generate academic reports from captured marks, add remarks, publish, and print for families.
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Administration & permissions
Manage staff accounts and permissions
Invite staff, place them in roles, and build custom roles with exactly the access each job needs.
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Announcements & communication
Send announcements to staff and families
Publish notices to the right audience, choose in-app or email delivery, and schedule when they go out.
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Troubleshooting
Troubleshooting common issues
Fixes for the problems schools hit most — login trouble, missing students, blank report cards and email delivery.
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Getting started
Create your school account and sign in
Register your school, activate the account, and sign in to the workspace for the first time.